77dbd Terms & Conditions — Complete Guide

1 General Introduction

These Terms & Conditions ("Terms") apply to the 77dbd platform and all its associated services. When you create an account, log in, or use any service on 77dbd, you are automatically considered to have agreed to these Terms. These Terms have been prepared in English for Bangladeshi users, and the latest version will always be available on this page.

77dbd reserves the right to amend or modify these Terms at any time. Notice will be provided on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

2 Age Requirement & Eligibility

To participate on 77dbd, you must meet the following eligibility criteria:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must be an individual, not a legal entity.
• You must confirm that you are participating on the platform voluntarily and knowingly.
• Compliance with applicable local laws is your own responsibility.

For age verification purposes, 77dbd may request necessary identification documents at any time. We reserve the right to temporarily suspend an account until verification is complete.

3 Account Creation & Security

When creating an account on 77dbd, you must provide accurate and up-to-date information. Each individual may use only one account. Creating multiple accounts for the same person is strictly prohibited and, if detected, all associated accounts may be closed.

You are responsible for the security of your account. Please keep the following in mind:

• Keep your password strong and confidential.
• Do not share your login details with any third party.
• Report any unauthorized access to your account to the support team immediately.
• Using another person's account or allowing another person to use your account is prohibited.

4 Identity Verification (KYC)

77dbd conducts identity verification as part of operating a safe and reliable platform. If you exceed certain deposit or withdrawal limits, or if suspicious activity is observed, you may be asked to provide one of the following documents:

• National Identity Card (NID).
• Relevant pages of your passport.
• A recent utility bill or proof of address.
• Proof of ownership of a mobile banking account.

Withdrawal requests may be held until the verification process is complete. 77dbd reserves the right to close an account if inconsistencies are found in the information provided.

5 Deposit Terms

77dbd currently accepts deposits through Bangladesh's most popular mobile banking methods. Accepted methods: bKash, Nagad, and Rocket.

Important points regarding deposits:

• The name on the payment method must match the name registered on the account.
• Deposits made through a third party are not accepted and may be returned.
• It generally takes a few minutes for a deposit to be reflected in your account.
• If a deposit is not showing, please contact support with a screenshot of the transaction.

6 Withdrawal Terms

For withdrawals, 77dbd also supports only bKash, Nagad, and Rocket.

The following conditions must be met before a withdrawal request is processed:

• Account verification (KYC) must be completed.
• Funds earned from a bonus may only be withdrawn once the wagering requirements for that bonus have been met.
• Withdrawals must be made using the same method used for the deposit.
• 77dbd reserves the right to hold withdrawals for review in cases of suspicious activity.

7 Welcome Bonus Terms

77dbd offers a welcome bonus for new members. The following terms apply when claiming this bonus:

For example:

• Deposit ৳1,000 → Bonus ৳1,500 → Total balance ৳2,500.
• Deposit ৳22,000 → Bonus ৳15,000 (maximum limit) → Total balance ৳37,000.

Wagering calculation example: ৳1,500 bonus × 25 = ৳37,500 must be wagered before withdrawal (wagering is calculated on the bonus amount only, not on deposit + bonus).

Additional bonus terms:

• The welcome bonus can only be claimed once, at the time of the first deposit.
• The bonus may only be used on games registered on 77dbd.
• Funds earned from the bonus cannot be withdrawn before the wagering requirements are met.
• Attempting to claim bonus benefits through multiple accounts may result in account closure.

8 Other Promotional Offers

77dbd may run various promotional offers from time to time. Each offer will have its own terms, which will be clearly stated alongside that offer. The generally applicable rules are:

• Multiple bonuses may not be active on one account at the same time.
• A sufficient level of account activity may be required to take advantage of promotional offers.
• 77dbd reserves the right to modify or cancel any promotional offer without prior notice.
• If evidence of abuse or manipulation of a promotion is found, the relevant bonus will be cancelled.

9 VIP Tiers & Rewards

77dbd has five VIP tiers for regular participants. Each tier comes with a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

Advancement through VIP tiers depends on your activity and participation on the platform. The terms of the VIP rewards program are determined separately, and 77dbd reserves the right to change them at any time.

10 Gaming & Betting Rules

The following general rules apply to all games and betting activities offered on 77dbd:

• Once the result of a game is finalised, it cannot be changed.
• If a game is left incomplete due to a technical error, action will be taken in accordance with the game provider's rules.
• Any attempt to win through cheating, collusion, or other dishonest means will result in account closure.
• For sports betting, the current market rules and betting limits must be followed.
• Any winnings obtained from a software bug or error will be considered void.

11 Responsible Gaming Commitment

77dbd believes that gambling should be an entertainment activity. We encourage our users to play responsibly. To this end, the following features are available on the platform:

• Option to set daily or weekly deposit limits.
• Self-exclusion option — where you can remove yourself from the platform for a specified period.
• Responsible gaming advice from the support team.

For more details, please visit our Responsible Gaming page.

12 Prohibited Activities

The following activities are strictly prohibited on the 77dbd platform:

• Any attempt at money laundering or cleaning of illegal funds.
• Providing fraudulent or false information.
• Operating an account under another person's identity.
• Abuse or manipulation of bonuses or promotions, or using the same offer through multiple accounts.
• Attempting to interfere with the platform's systems or software.
• Collusion or coordinated cheating with other users.

If any of the above activities are engaged in, 77dbd may immediately close the account, forfeit the balance, and notify the relevant authorities.

13 Privacy & Data Protection

77dbd is committed to protecting users' personal information. Full details on data collection, processing, and storage can be found on our Privacy Policy page. The key points are:

• Your information is kept secure using SSL encryption technology.
• Your personal information is not sold to third parties.
• Information may be shared with relevant authorities where legally required.
• Requests to access or delete your information can be made through support.

14 Limitation of Liability

77dbd makes every effort to operate a safe and reliable platform, but our liability is limited in the following circumstances:

• Loss caused by the user's own negligence or error.
• A game left incomplete due to internet disconnection or device issues.
• Force majeure events — such as natural disasters, cyberattacks, or government restrictions.
• Software errors or outages from third-party game providers.

15 Account Closure & Termination

Either the user or 77dbd may terminate an account:

• By the user: You may request account closure at any time by contacting support. The opportunity to withdraw your balance will be provided before termination.
• From 77dbd: If evidence of a terms violation, fraud, or illegal activity is found, an account may be closed without prior notice.

Even after account closure, the relevant sections of the terms and conditions (particularly the clauses on prohibited activities and liability) will remain in effect.

16 Dispute Resolution

If you have a complaint or dispute regarding any matter, please contact our support team first. We provide assistance 24/7 via live chat and email ([email protected]) — in both Bengali and English.

If the matter cannot be resolved through support, a formal complaint process may be initiated. Both parties commit to participating fairly and honestly in the dispute resolution process.

17 Miscellaneous Provisions

Some general points regarding these terms and conditions:

• If any part of these terms and conditions becomes invalid, the remaining parts will continue to be fully in force.
• Any delay by 77dbd in enforcing a condition will not be considered a waiver of that condition.
• These terms and conditions constitute the entire agreement and supersede any prior oral or written understandings.
• These terms and conditions, written in Bengali, are the official version.