77dbd Privacy Policy
This document provides a complete description of how your personal information is collected, stored, used, and protected when you register and use the 77dbd platform.
Introduction & Scope
This Privacy Policy ("Policy") applies to all individuals who use 77dbd's website and services. When you access our platform, create an account, or use any of our services, you are considered to have accepted the terms of this Policy. We treat your personal information with the utmost respect and keep it protected through SSL encryption and modern cybersecurity technology.
Who This Applies To
This Policy applies to all individuals who visit the 77dbd website or manage an account from Bangladesh. Even if you only browse the website without creating an account, some information is collected automatically.
Scope of Service
This Policy applies only to 77dbd's own website and services. Any third-party website or service is solely responsible for its own privacy policy.
Information We Collect
77dbd collects only the information necessary to create a safe and effective gaming environment. The different types of information are described below.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport number
- Email address
- Mobile number
Financial Information
- bKash, Nagad, or Rocket account number
- Transaction history and amounts
- Deposit and withdrawal records
- Wallet balance information
Technical Information
- IP address
- Browser and device type
- Operating system
- Session duration and page visit history
- Cookie and session data
Gaming Activity Information
- Game play history and results
- Betting patterns and amounts
- Bonus and promotion usage records
- VIP tier progress
Communication Information
- Live chat conversations
- Email content and attachments
- Support ticket details
- Complaint and feedback records
Verification Information
- Photos or scans of identity documents
- Proof of address documents
- Documents submitted for account verification
Purpose of Data Use
77dbd uses the information it collects only for legitimate and specific purposes. A detailed description of each purpose is provided below.
3.1 Account Management
Personal information is used for your account registration, login security, and account recovery. Age verification ensures that the service is used only by individuals aged 21 or older.
3.2 Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are recorded and can be provided upon your request.
3.3 Fraud and Abuse Prevention
IP addresses, device information, and transaction patterns are analyzed to identify suspicious activity. This is essential for protecting all users.
3.4 Customer Service Improvement
Complaints and feedback received via live chat and email are analyzed to improve service quality. The support team can resolve issues effectively because they have access to your account history.
3.5 Technical Maintenance
Server logs and technical data are used to monitor platform performance, fix bugs, and ensure maximum uptime.
3.6 Responsible Gaming
Gaming activity data is analyzed to identify unusual behavioral patterns. This helps ensure responsible gaming and provide timely support to users who may be at risk.
Cookies & Tracking Technology
77dbd uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
Essential Cookies
These are required to maintain login sessions and verify security. Disabling them will prevent the platform from working properly.
Functional Cookies
These cookies are used to remember your preferred language, screen settings, and game preferences.
Analytics Cookies
Anonymous data is collected to understand which pages are visited most and which features are used most often.
Cookie Control
You can disable all cookies except essential ones from your browser settings. However, some features may become limited.
Data Sharing with Third Parties
77dbd does not sell your personal information to third parties for commercial purposes. However, a limited amount of information may be shared in certain specific situations.
5.1 Payment Processing Partners
The minimum financial information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider. This information is used solely for transaction verification.
5.2 Technology Service Providers
Server hosting, security testing, and game software providers may receive technical information necessary for delivering their services. They all comply with 77dbd's privacy standards.
5.3 Legal Obligations
Required information may be provided in response to a court order or a lawful request from a government authority. In such cases, 77dbd will always endeavor to protect your interests.
5.4 Fraud Prevention
If there is a suspicion of serious fraud or money laundering, the relevant authorities may be notified. This is essential to protect the interests of all honest users.
Data Security Measures
77dbd follows the highest industry standards to protect your information. A brief overview of our main security measures is provided below.
SSL Encryption
All data exchanged between the website and our servers is protected through SSL/TLS encryption. This ensures that no third party can read your information.
Data Storage Protection
Information stored on servers is kept in encrypted form. Passwords are never stored as plain text — a strong hashing method is always used.
Access Control
Only authorized staff can access user information, and every access is logged. Regular security audits are conducted.
Two-Factor Authentication
Two-factor authentication (2FA) is available to protect your account. This prevents unauthorized access.
Regular Backups
Secure backups of data are performed regularly so that no information is lost in the event of a technical issue.
Active Monitoring
An automated monitoring system operates around the clock to detect unusual activity in the system.
User Rights
As an account holder at 77dbd, you have several important rights over your own information.
Right to Access
You can find out at any time what information we are storing about you and how it is being used. A detailed report will be provided upon contacting support.
Right to Rectification
If any of your personal information is incorrect, you can request a correction. We will complete it promptly.
Right to Erasure
When you close your account, your information will be securely deleted within a specified period, provided there are no legal obligations requiring its retention.
Right to Data Portability
You can request a copy of your information in a structured format. This makes account management easier.
Right to Object to Processing
In certain cases, you can object to the processing of your information. We will carefully consider every request.
Right Against Automated Decision-Making
If a decision is made against you through a fully automated process, you can request a human review.
Data Retention Period
77dbd retains your information only for as long as necessary. Once the retention period ends, the information is securely deleted or anonymized.
Active Account Information
All necessary information is retained while the account remains active. This includes transaction history, gaming records, and personal information.
Closed Account Information
After an account is closed, certain information may be retained for a period of time as required by legal obligations or for dispute resolution purposes. It is then securely deleted.
Transaction Records
Financial transaction records are retained for a specified period in accordance with applicable regulations. These records are also used for dispute resolution.
Support Contact
Support communications made via live chat and email are retained for a limited period to ensure service quality and for training purposes.
Policy Changes and Updates
77dbd reserves the right to update this privacy policy as needed. Users will be informed of any significant changes.
Notification of Changes
If there are significant changes to the policy, we will notify you via an announcement on the platform. For important changes, you may also be notified at your registered email address.
Consent After Changes
Continued use of the platform after an update will be considered as consent to the new policy. If you object to the new policy, you may request to close your account.
Privacy-Related Contact
If you have any questions about this policy or wish to exercise your rights, please contact us. The 77dbd support team is available 24/7 to assist you.
Live Chat
Available directly on the site. Get instant responses in Bengali.
Email Support